Shipping Policy
Order Processing: All orders are processed within 2-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.
Shipping Rates and Delivery Estimates: Shipping charges for your order will be calculated and displayed at checkout. Delivery times may vary based on your location and the shipping method selected.
Shipping Options:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 3-5 business days
Shipping Confirmation and Order Tracking: Once your order has shipped, you will receive a shipping confirmation email with a tracking number. Use this number to track your order's progress.
Shipping Address: Ensure your shipping address is correct before placing your order. We are not responsible for packages delivered to incorrect addresses provided by the customer.
Damages: We are not liable for any products damaged or lost during shipping. If you receive your order damaged, please contact the shipment carrier to file a claim. Retain all packaging materials and damaged goods before filing a claim.
Returns and Exchanges: For information on returns and exchanges, please refer to our Returns Policy.
If you have any questions about our Shipping Policy, please contact our customer service team at office@bigmacathletics.com
