FAQ

1. What payment methods do you accept?

We accept a variety of payment methods including major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All transactions are securely processed to ensure your information is safe.
2. How can I track my order?

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number on our website's tracking page or the carrier's website to monitor your shipment's progress.
3. How long will it take to receive my order?

Order processing typically takes 2-3 business days. Standard shipping usually takes 5-7 business days, while expedited shipping options are available for faster delivery. International shipping times may vary.
4. How do I care for my t-shirts and hats?

To ensure the longevity of your t-shirts and hats, we recommend following the care instructions on the label. Generally, t-shirts should be machine washed in cold water and tumble dried on low heat. Hats should be spot cleaned or hand washed to maintain their shape and quality.
5. Do you offer bulk or wholesale discounts?

Yes, we offer bulk and wholesale discounts for larger orders. Please contact our sales team at office@bigmacathletics.com for more information and to discuss your specific needs.
6. Can I cancel or modify my order after it has been placed?

We aim to process orders quickly, but if you need to cancel or modify your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request if the order has not yet been shipped.